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Subscription policy


Some of the products and Services available through or in connection with our website require you to purchase a subscription to have certain products shipped to you on a monthly schedule. The price that we will charge you for subscriptions is based on a tiered pricing structure that depends on the length of the initial subscription period – monthly, semi-annual (6 months), and annual (12 months). We reserve the right to change a product’s price or the tiered pricing structure at any time, with appropriate notice to you.  


You hereby authorize us and our merchant provider(s) to charge your credit card, debit card, or other acceptable method of payment in advance for all applicable fees incurred by you or on your behalf in connection with the product or Service you have chosen to purchase. You are solely responsible for all charges, fees, duties, taxes, and assessments arising out of any use of your account by you or anyone else using your account.  We reserve the right to terminate any account at any time for any reason. For monthly subscriptions, your payment method will be charged on the 10th calendar day of each following month. For semi-annual subscriptions your payment method will be charged on the 10th calendar day of the month following the initial 6-month period. For annual subscriptions, your payment method will be charged on the 10th calendar day of the month following the initial one-year period.   

To avoid being charged for the next subscription period, you must cancel or pause your subscription before the 10th calendar day of the month in which your subscription renews. We will continue to bill your Payment Method on a recurring basis until you cancel or pause.  Cancellation simply avoids the recurring charge and we do not issue refunds for the remaining months of a pre-paid semi-annual or annual subscription.   

If you have created an account, you may cancel your subscription from your account located at  Click on the “Manage Subscriptions” link, then follow instructions towards cancellation.  

If you do not have an account with us, or if you just prefer to email us for any reason, you may cancel your subscription by emailing us at

Pausing your monthly subscription: If you have purchased a subscription that renews each month, and is not prepaid, we offer the ability to pause your subscription on a monthly basis at no additional charge.  You will not be charged for the months that you elect to pause; so long as you pause your subscription before the 10th calendar day of that month. You can pause your monthly subscription by simply emailing us at to let us know you want to skip that month’s subscription or, if you have an account with us, you can log into your account at and click on the “Manage Subscriptions” link, then follow instructions for pausing/skipping shipments. You must notify us through any of the methods mentioned above (by emailing us or logging into your account) that you are skipping prior to the 10th calendar day of each month you want to pause/skip.  Your monthly subscription will automatically renew and continue in the following month, unless you pause your subscription again following the simple steps listed above, or if you chose certain months to pause/skip. At this time, we do not offer the option to pause/skip shipments for annual and semi-annual subscriptions.  

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.

If you have any problems, you can also live chat with our support staff by clicking the chat button on our homepage or by emailing us at


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