Just got the dark red/ maroon cap and I love it! Great quality and the embroidery is sharp - no snags or errors. Absolutely love it and I will buy from Yukon again.
would be cuter if the lettering wasn’t backwards :/ wish i’d noticed in the photos before buying
Hello there,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the backwards lettering on the Night Waves Sweatshirt. We have tried to play around the water reflect effect, but we have seen some customers just saw that as an error, so your feedback is very valuable for us, we will probably release a new version with the design in the right direction. Thank you for your feedback and we hope to have the opportunity to make it right for you.
Best,
Paul
Customer Service Team
Perfect length for bigger guys, 6’4 and the sleeves end right at my wristbone, and the shirt ends past my belt line.
very comfortable, they fit very well, and the material feels very thick & high quality. I love them!
Hi Leonardo,
Can you please email us by filling our "Contact Us" form on our footer's menu?
We always reply to our customer and we want to assist you asap,
Please keep us posted,
Best regards,
Paul
Just like described. Fit true to size, material is comfortable and not too thick, so I don’t think I’ll overheat. The graphic is printed on clearly and cleanly. Would buy from this store again!
Fits as expected. Cute design. The quality of the shirt doesn't match with the pricing of the product
The quality of their clothing is really poor, espeically considering the price. A print of pretty average quality, on very thin, cheap, material. The compqny will also draw out the process for getting refund as long as is physically possible. I have requested one 6 times (for one item!) in consecutive emails - im still waiting to hear whether I will get a refund or if they are processing it. My first 2 requests were "missed" and they just sent the same item to me again, after I have returned the original (stained) item and after I specifically asked them NOT to send a replacement. They have actively avoided answering direct questions and purposefully fob you off with none responses. Avoid.
Dear Tom,
Thank you for taking the time to leave a review. We're sorry to hear about your experience with our product and the issue with the refund process. We are working with high quality clothing, but I can understand that for some shipments the results may not be as what you would expect beforehand. We appreciate your feedback as it helps us improve. In regards to the return, if the items are defective we offer a reshipment with express shipping at our own costs, you can even select a different item and keep the other ones!
We would like to assure you that our goal is to provide the best customer service possible and we are continuously working towards that. We apologize for any miscommunication and we will make sure to address your concerns in a timely manner from now on.
Thank you for bringing this to our attention and we hope to have the opportunity to make it up to you in the future.
Best regards,
Paul