Update-Paul from Yujin contacted me, he apologized, said it slipped through the cracks of their QC. Sent a new one with expedited shipping-no cost and doesn’t want me to ship back the defunct hat. Great customer service overall. Will update once the new hat arrives.
Was pretty excited to get this. Unfortunately the embroidery on this hat is absolutely terrible. Quality control needs to step it up.
Hi Jesse,
Thank you for reaching out to us and for sharing your review, feedback, and images. I’ve personally shared this with our production team, and they deeply regret the issue with your product. It appears this slipped through our quality checks, which is not the standard we uphold for our customers.
We are already preparing a replacement for you, and it will be shipped soon in perfect condition. The new product will be shipped today with express shipping so you will receive it asap. You can keep the other hat as a gesture for the delay in your final product.
If there’s anything else we can do to assist you in the meantime, please don’t hesitate to let us know.
Best regards,
Paul
It’s the perfect fit!! Love the art!! Definitely shopping from here again :)
Very well made and super comfy, I often find myself leaning toward this sweater way more than I thought when picking my outfits
Arrived well packed, intact and just as shown. Good weight and super fuzzy on the inside.
Again think the design is great. Seems very futuristic. Reminds me of a song I like. Comfortable as well.
Like the shirt because it is horror themed. Was nice quality and comfortable to wear. Print was good as well. No complaints.
I must admit that I bought the item on a whim but was pleasantly surprised when I received it. I would have like the material to be a bit thicker but overall I'm satisfied with the purchase.
The XL is not a XL. It runs very small. I would say if you wear an XL you may want to go a size up. I am a pretty tall guy as well (6ft or 72in)
Love the shirt and have gotten compliments from it! I will buy more stuff for sure !
Comfy, ordered medium and they were almost a bit too small for my liking, but men for the women in your life will definitely like the grey pair.
Amazing products!!! I love everything they sell! Most comfortable clothing EVER!!! 🥰
Very cool looking shirt. And ordered and it was delivered so fast fast thank you!
