Great shirt! Quality material and excellent print! The customer service was top-notch, especially given the need for extra information because of the strike. I'll purchase from here again for sure! Thank you!!
The price was more than what I usually pay for T. This was a Christmas gift for my son. The decal was something unique and fun that I wasn't finding anywhere else. The quality of the shirt was exceptional, and sizing was true to size. For special gifts I'd totally shop here.
The shirt feels really nice, plus I love the design, it’s a very beautiful design. Knew I wanted it when I first saw it.
Hello there,
Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced with our customer support. We always strive to provide excellent service to our valued customers and we would like to make things right for you.
Could you please provide us with more details about the issue you faced so we can assist you better? Your satisfaction is our top priority and we want to ensure that you have a positive experience with our product and our brand.
Please let us know how we can help and we'll do our best to resolve any concerns you may have, contact us at support@yujinclothing.com or in our live chat so we can assist you asap,
Thank you for your feedback and we look forward to hearing back from you.
Best regards,
Paul
I absolutely love the quality of this thing! Not only is it warm, and comfortable but it's also beautiful. My only thing is I wish they'd make a version with some pockets on the front!
Hi there!
Thank you so much for taking the time to leave a review for our Night Waves Sweatshirt. We are thrilled to hear that you find it comfortable and pretty. We take pride in providing high-quality products for our customers.
We appreciate your suggestion for a version with pockets on the front, a hoodie probably will be launch very soon, keep yourself posted and subscribe to our newsletter! We will definitely take that into consideration and work on it. Thank you for your feedback, it means a lot to us!
Thanks again for your support, we hope to see you back soon!
Best,
Matt
Customer Service Team
Hi,, thank you for taking the time to leave a review for our Notice Me Hoodie. We apologize that the Large size did not fit as expected. We would be happy to assist you with finding the correct size. Please reach out to us and we will do our best to ensure a perfect fit for you. Thank you for choosing our product.
Best regards,
Matt
Update-new hat came a week ago. Looks great. Nice embroidery. Very pleased with how they handled the situation.
Update-Paul from Yujin contacted me, he apologized, said it slipped through the cracks of their QC. Sent a new one with expedited shipping-no cost and doesn’t want me to ship back the defunct hat. Great customer service overall. Will update once the new hat arrives.
Was pretty excited to get this. Unfortunately the embroidery on this hat is absolutely terrible. Quality control needs to step it up.
Hi Jesse,
Thank you for reaching out to us and for sharing your review, feedback, and images. I’ve personally shared this with our production team, and they deeply regret the issue with your product. It appears this slipped through our quality checks, which is not the standard we uphold for our customers.
We are already preparing a replacement for you, and it will be shipped soon in perfect condition. The new product will be shipped today with express shipping so you will receive it asap. You can keep the other hat as a gesture for the delay in your final product.
If there’s anything else we can do to assist you in the meantime, please don’t hesitate to let us know.
Best regards,
Paul
Very well made and super comfy, I often find myself leaning toward this sweater way more than I thought when picking my outfits